Please use the guidelines below to help you choose the best suitable size.
MADE TO ORDER GARMENTS
Don’t see your size? Or would rather have your garment made with your specific measurements? No problem, all items are handmade to order by us, so we are able to adapt the patterns for custom, made-to-measure sizing. Simply choose custom size and leave you own measurements in the notes after you add to cart or email us at firstname.lastname@example.org if you need any more help and information.
If you need any help at all with sizing and measurements, please don’t hesitate to get in touch with us, either email email@example.com or use our contact us form.
For made to order garments, please allow up to 4 weeks for your order to be made before it is shipped to you. UK orders are sent First class with Royal Mail with a 1-2 day delivery window, occasionally there can be minor delays in some areas of the UK due to COVID-19.
SHIPPING COSTS WILL BE CALCULATED DURING CHECKOUT DEPENDING ON WEIGHT - PLEASE SEE CHART BELOW FOR MORE INFORMATION.
EU deliveries & Brexit information
Rose’s Wardrobe is NOT a VAT registered company, none of the prices on our website include VAT. On the 1st Jan 2021 we legally have to apply customs labels to each order to the EU, please expect your local postal service to charge duties/taxes charges to your orders. To find out the specific charges for your country, please reach out to your local postal service to find out what they will charge for your delivery.
Returns, Refunds & Exchanges
We hope you are over the moon with your purchases from us, if you do need to return something please see below our Returns & Refund information for each of our product areas.
Accessories and T-shirts:
If your accessory (headbands, scrunchies and wash bags etc) or T-shirt isn’t quite right - we can offer you an exchange or a refund. Unfortunately as a small business we can not refund any p&p costs or the cost to return the item to us. If you are exchanging your item, we will cover the cost of the posting your exchanged item back to you.
Made to order garments:
We hope you never need to return a made to order item to us — we want you to love every piece you buy - they are made just for you! Because of the made to order nature of Rose’s Wardrobe, our budget is very modest and returns are not encouraged.
You will NOT be eligible for a refund if any of the below apply.
You decide you no longer want the garment/s - Please read through the product descriptions carefully
It doesn’t fit - if you are unsure of which size to order, please select our Custom size option and input your measurements, click here for our sizing information. It is the customers responsibility to give the correct measurements. If you need an alteration, you need to inform us within 14 days of receiving your order. Alterations are charged at £15p/h.
You have damaged the item/s
You have not followed the care instructions properly
You want to cancel your order or don’t want to wait any longer for your garment/s - our lead time is up to 4 weeks.
Your parcel was not delivered to you due to your error e.g. providing the wrong address, missing delivery attempts/failing to retrieve from delivery centre. you will be subject to paying a charge for re delivery.
As the majority of our garments are created using limited edition fabrics, we can’t always make up photography samples, we do offer a fabric swatch service, which will be refunded to you when you order your garment. We try to put up as may photographs of the fabrics/styles but if you do want anymore information please email us at firstname.lastname@example.org or use our contact us form.
You may be eligible for a refund if your item/s:
Are not as advertised
Do not measure as requested - if this is the case please contact us and we will offer a free alteration service.
If you have any questions or concerns about your order please do get in touch, we are more than happy to help in anyway we can!
“I have been so pleased with all of the pieces I have purchased from Rose's Wardrobe. The quality is just fantastic, I know these will be in my wardrobe for years and years to come and hope one day they will be loved by another generation of vintage lovers!”
“The Lillias blouse has a beautiful shape for vintage styling and the tencel fabric is so soft and comfortable to wear. The embroidery details add an extra-special touch and really make it a standout blouse.”
“My skirt has arrived and is absolutely stunning! As always, you ladies make the most beautiful pieces of clothing. I love the colours in this fabric and the lining is so soft. The fit is perfect as well.”